Disclaimer: Extra Deep Cleaning
PLEASE NOTE: We are committed to providing top-quality cleaning services to all our clients. To ensure every home receives the care it deserves, we reserve the right to adjust the quoted price for exceptionally challenging cleaning tasks. If a property requires significantly more time, effort, or resources to meet our standards of cleanliness, the office will notify you and provide a revised quote before proceeding.
Pre-Cleaning Instructions
~2 min to complete
How to avoid extra fees and receive the BEST cleaning experience!
To get started, please select the type of cleaning service you recently booked and review our cleaning checklists here to see what is included in your service.
Satisfaction Guaranteed
Not fully satisfied with your cleaning? We guarantee a re-cleaning of unsatisfactory areas within 24 hours. This guarantee holds as long as you were present to complete an after service walkthrough with us! For optimal results, check our cleaning instructions for your selected service. Any questions? Let us know!
What We Don't Do
We want to be very clear about what we don't do in our cleanings. If these are things you're looking for or need cleaned, we're probably not a good fit for you. If we show up to your home and any of these things are present, we will use discretion in determining whether to clean around them (dirty dishes, dirty laundry, carpet stain, etc.) or leave the home entirely and refund your money (hoarder, biohazards, infestations). If you want clarification on a specific part of your home, send us an email or text with pictures of the area(s) in question.
• Cleaning exterior windows and blinds and opening windows to clean
• Areas inaccessible from the ground (high windows, light fixtures, ceilings, etc)
• Heavily organizing spaces (significant tidying or decluttering)
• Carpet and upholstery shampooing and steam cleaning
• Trash removal
• Cleaning houses in a hoarder/junk removal scenario
• Cleaning houses in a 'bad shape' scenario
• Heavy build up of grime on most surfaces
• Heavily soiled floors
• Human/pet biohazards (feces, urine, vomit, blood, drug paraphernalia)
• Infestations (pests, bugs, etc)
Please note we do NOT offer a recleaning if there are workers or movers present during the clean or after we finish.
You will be charged a $50 cancellation fee if canceled or rescheduled within 24 hours of the cleaning start time and $100 if same day.
Questions?
Call or Text us at (512) 763-5441 or visit our website at https://www.tidyhandstx.com/
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All Rights Reserved.